1. Who we are

This Privacy Policy applies to terra.systems, operated by Terra Systems (UEN: 200304779D), a company registered in Singapore at 8 New Industrial Road #05-02 LHK3, Singapore 536200.

2. What personal data we collect

We collect personal data you provide directly to us, specifically when you submit our contact form:

• Name
• Email address
• Company name (optional)
• The capability area you're enquiring about (optional)
• The content of your message

We do not currently use tracking cookies, analytics scripts, or automated visitor-tracking technology on this website. If that changes in future, this policy will be updated accordingly before such technology is deployed.

3. How we use your data

We use the information you submit solely to:

• Respond to your enquiry
• Understand which of our capabilities are of interest, to route your enquiry to the right team
• Where you have separately consented, send you relevant updates about our services

We do not sell, rent, or trade your personal data to third parties.

4. Third-party processing

Our contact form is processed via a third-party form-handling service. This means your submission is transmitted to and briefly stored by that service before being delivered to us by email.

5. Data retention

We retain enquiry data for as long as reasonably necessary to respond to your enquiry and maintain a record of business communications, after which it is deleted or anonymised.

6. Your rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Withdraw consent to our use of your data for marketing purposes at any time

To exercise any of these rights, please reach out via our contact form.

7. Data protection queries

For any questions about this policy or how your data is handled, please use our contact form rather than emailing directly, so your enquiry reaches the right team.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent revision.